Server Management

OKay offers server management services in two modes:

  • Prioritary: with non urgent incident answer up to 1 hour maximum and urgent incident answer up to 15 minutes maximum
  • Non prioritary: with non urgent incident answer up to 24 hours and urgent incident answer up to 15 minutes maximum

Both modes include:

  • Active Monitoring on server's resources,
  • Official security updates installation,
  • Server Hardening,
  • Daily Backup,
  • Backup Restores on demand,
  • General doubts resolution by Skype or Gtalk,
  • Technical Support (up to 7 monthly hours per server)

We specialize on next technologies:

Please consult us if you don't see what you need.

Non urgent incidence attendance up to 24 hours,
Urgent incident attendance in 30 minutes,
7 hours of Technical Support (extra hours will be billed at standard support rates)

Monthly plan

Duration: 1 month
Price: $175.00

Non urgent incidence attendance up to 24 hours,
Urgent incident attendance in 30 minutes,
14 hours of Technical Support (extra hours will be billed at standard support rates)

Monthly plan

Duration: 1 month
Price: $300.00

Non urgent incidence attendance up to 1 hour,
Urgent incident attendance in 15 minutes,
7 hours of Technical Support (extra hours will be billed at standard support rates)

Monthly plan

Duration: 1 month
Price: $350.00

Non urgent incidence attendance up to 1 hour,
Urgent incident attendance in 15 minutes,
14 hours of Technical Support (extra hours will be billed at standard support rates)

Monthly plan

Duration: 1 month
Price: $600.00

Non urgent incidence attendance up to 24 hours,
Urgent incident attendance in 15 minutes,
28 hours of Technical Support (extra hours will be billed at standard support rates)

Monthly plan

Duration: 1 month
Price: $550.00

Non urgent incidence attendance up to 1 hour,
Urgent incident attendance in 15 minutes,
28 hours of Technical Support (extra hours will be billed at standard support rates)

Monthly plan

Duration: 1 month
Price: $1,100.00

Non urgent incidence attendance up to 24 hours,
Urgent incident attendance in 15 minutes,
35 hours of Technical Support (extra hours will be billed at standard support rates)

Monthly plan

Duration: 1 month
Price: $700.00

Non-urgent incidence attendance up to 1 hour,
Urgent incident attendance in 15 minutes,
35 hours of Technical Support (extra hours will be billed at standard support rates)

Monthly plan

Duration: 1 month
Price: $1,400.00

Urgent Incident
General impact event that prevents managed server operation. For example: authentication error on all users, general slowness on all users.
Non Urgent Incident
Specific impact event that slows but it does not stop managed server operation, and it only has impact on specific users. For example: password change, denied access to a single user.

Please not that it is impossible to solve the 100% of incidents. Manages servers in others' network are subject to many factors. However, we will do our best to solve and detect root cause.

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Who is OKay

image Alma is sales and customer manager for Latino America. You can contact her for information about our products and services. She will be happy to attend you in Spanish. Alma is sales and customer manager for Latino America. You can contact her for information about our products and services.
image Luis Daniel is responsible for creation, operation and architecture of all worldwide services and products. He will be happy to attend you in Spanish, English or French. Luis Daniel is responsible for creation, operation and architecture of all worldwide services and products.

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